Law firms: Do your fee-earners manage clients’ expectations well or not? In many instances, I would expect the answer to be no. You would think it would be easy, wouldn’t you? Yet it’s not. Why? For a few reasons: 🧿Because they are focused on the legal work and not on communicating clearly with the client. 🧿Because they lack confidence. 🧿Because they […]
Power of Saying No!
This post is dedicated to all those who struggle with saying no. Isn’t it strange that such a little word should cause so much havoc, angst and fear in the hearts and minds of us humans? After all, if you turn the letters around to make the word on, there is zero emotion. Zilch. Nada! Why is that? Well, […]
The Mind Creates Stories
Which are often just not true. I know over the years that mine created some real corkers. The trouble is, even if they are not true, if you believe those stories, you will act on them. That then causes problems. Here are 5 steps to combat those stories
Best Selling Book Now Updated
Just updated my little book How to Get Paid Your True Worth to align with my True Worth methodology and newer testimonials.However, although Roger Salvetti is now retired (previously Director at Biscoes Solicitors and all round lovely guy), I did have to keep his wonderful testimonial about the book:“If there was only one action you […]
Parachute Jump Story
Don’t Be Afraid To Charge Your True Worth People are so afraid of charging their true worth, that they’d rather jump out of a plane… well, let me tell you about a time I did…” By the way, I don’t like heights and I’m not really keen on planes either. I’m driving with some other nutcases to […]
Feel Good Friday
Working with a new client recently I was touched by the following.They had paid me up front well in advance of the training, because those are my normal payment terms.When I submitted my expenses invoice, the Director emailed it to accounts on the evening of the same day I had sent it to him, with […]
Your Thoughts About Money Become Your Truth
Every time I spend money, more money comes to me.This thought came to my mind the other day and I realised that it is actually true for me now.The more I believe this, the more it happens and the more relaxed I become around money.The more relaxed you are, the more money can flow to […]
Do you ever use the word justify in relation to your fees or charges?
Do you ever use the word justify in relation to your fees or charges?If so, you’re doomed. Find out why in this video. 1) Plan your Christmas tasks so you have plenty of time and stick to them. It reminds me of that old age: “If you fail to plan, you plan to fail.”2) Have […]
It’s OK To Say No
Why it’s OK to say ‘No’. I’m Vanessa Ugatti, author of Amazon Best Seller, True Worth: How to Charge What You’re Worth and Get It. I help accountants, lawyers and consultants to generate more income, have more time and create more freedom without having to get more clients, do more work or compromise value or […]
Do Not Do Work For Free!
A cautionary taleOne of my contacts serviced two of his clients who were in dire straits from March to December 2020, without charging them a single penny!He did this because he felt it was the right thing to do. He wanted to save them from going under. Not only did he lose fees to the […]
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