Law Firms: Would you like to increase revenue (and profits) without having to:šget more clients šdo more work or šcompromise value or values? Now what sane person could possibly say no to that? Well, it may not be as difficult as you may think, although you will have to be open to change. Right now, whether you like it or […]
Put on your business hat.
Law firms: What do your lawyers do first thing in the morning when they start work? Do they fire up the computer, open the case management system, the time-recording system and make a cup of coffee? I expect the answer to that last question is yes.But and this is a BIG but, do they put their […]
Bare-Faced Cheek!
Law firms: Due to the cost-of-living rise, itās likely that some of your lawyers are getting more and more push back from clients on fees. Youāve probably already noticed that havenāt you? They will try it on and seem to have no shame at all. š„More push-back = more discounts. š„More discounts = less revenue š„Less revenue = more problems, […]
Stop Hiding Behind the Client Care Letter
Lawfirms: Are your lawyers hiding behind the client care letter? I can bet your bottom dollar (or pound), lots of them are. If so, itās time to stop. And no, I am not suggesting you abandon the CCL; I know itās there to protect you legally. So, whatās the problem? Some lawyers, maybe even many, use it as a substitute […]
Do you manage expectations?
Law firms: Do your fee-earners manage clientsā expectations well or not? In many instances, I would expect the answer to be no. You would think it would be easy, wouldnāt you? Yet itās not. Why? For a few reasons: š§æBecause they are focused on the legal work and not on communicating clearly with the client. š§æBecause they lack confidence. š§æBecause they […]
Power of Saying No!
This post is dedicated to all those who struggle with saying no. Isnāt it strange that such a little word should cause so much havoc, angst and fear in the hearts and minds of us humans? After all, if you turn the letters around to make the word on, there is zero emotion. Zilch. Nada! Why is that? Well, […]
The Mind Creates Stories
Which are often just not true. I know over the years that mine created some real corkers. The trouble is, even if they are not true, if you believe those stories, you will act on them. That then causes problems. Here are 5 steps to combat those stories
Best Selling Book Now Updated
Just updated my little book How to Get Paid Your True Worth to align with my True Worth methodology and newer testimonials.However, although Roger Salvetti is now retired (previously Director at Biscoes Solicitors and all round lovely guy), I did have to keep his wonderful testimonial about the book:āIf there was only one action you […]
Parachute Jump Story
Don’t Be Afraid To Charge Your True Worth People are so afraid of charging their true worth, that theyād rather jump out of a planeā¦ well, let me tell you about a time I didā¦ā By the way, I donāt like heights and Iām not really keen on planes either. Iām driving with some other nutcases to […]
Feel Good Friday
Working with a new client recently I was touched by the following.They had paid me up front well in advance of the training, because those are my normal payment terms.When I submitted my expenses invoice, the Director emailed it to accounts on the evening of the same day I had sent it to him, with […]
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