đŁ Law Firm Owners: Do your fee-earners use their headline rate all the time? Most of the time? Sometimes? Rarely? Never? Apologies for being Joe Blunt but I can pretty well guarantee that they wonât all use it all the time. đŁSo, my next question is do you know the answer to that question? Maybe you do and […]
Mind Your Language
Law Firms: This is Crucial to Know Have you ever considered how your lawyersâ thoughts may impact on your firmâs bottom line? Probably not unless youâre a linguist or a personal development coach of some sort. Here are 5 phrases which I recommend they remove from their language. â Iâll try. The word try is just a three-letter word […]
Do you manage expectations?
Law firms: Do your fee-earners manage clientsâ expectations well or not? In many instances, I would expect the answer to be no. You would think it would be easy, wouldnât you? Yet itâs not. Why? For a few reasons: đ§żBecause they are focused on the legal work and not on communicating clearly with the client. đ§żBecause they lack confidence. đ§żBecause they […]
Law firms and everyone else on the planet, for that matter!
Whoa. Hold your horses and stop for one moment and just think about that. Itâs a bold statement and yet itâs true. In fact, I want to expand that statement by saying: đ„your thoughts are more powerful than anything or anyone. đ„ There Iâve said it! What are you thinking right now about that statement? Is it, oh fantastic, Iâm […]
Shut Up!
Iâm not being rude, honestly. Once youâve stated your fees, stop talking. Visualise putting an imaginary hand over your mouth. When you are nervous, the tendency is to carry on talking, to try and justify your charges. As soon as you do that, youâre doomed. Because it means that you donât believe youâre worth what youâre asking for. Logic therefore […]
Recession Proof Your Business
When there is talk of a recession, people get scared. And businesses get scared. When people and businesses get scared, they change their behaviour. So, the results you get are not the same. In fact, they are almost certainly going to be worse.It becomes a vicious circle as the fearful behaviour is repeated and repeated. If you relate it […]
Partner Dead! ÂŁ100k of WIP Unbilled!
Yes, itâs true. A colleague told me this tragic story. So he had done ÂŁ100k worth of work and earnt nothing from it. Apparently, some of the work was very old indeed. It turns out that he had known many of his clients for a long time and I suspect his boundaries had become very blurred. Poor boundaries are […]
You Can Charge Your True Worth And Still Be A Nice Person
I know from my work over the last 10 years that many businesspeople lack confidence around charging their true worth. And just one of their concerns is that if they do, they may stop being a nice person. This is simply not the case. In fact, I would go as far as saying that the reverse is true. If […]
Don’t Leave 2023 To Chance
With just a few days to go before Christmas, it is a time when many professional people are running around like headless chickens.On top of their usual, heavy schedule, they have additional tasks to perform such as buying and wrapping Christmas presents, sending Christmas cards and planning meals, to name but a few. I can feel […]
The Mind Creates Stories
Which are often just not true. I know over the years that mine created some real corkers. The trouble is, even if they are not true, if you believe those stories, you will act on them. That then causes problems. Here are 5 steps to combat those stories
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