Law Firm Owners – it is imperative that you read this. Whether running their own practices or employed fee-earners, lawyers are undoubtedly highly intelligent, skilled individuals who know their stuff and care about what they do, often working long hours to satisfy their clients’ needs. Like other professionals, they are not immune to the challenges which the […]
Are You Submissive?
Law Firms: Are your lawyers lying on their backs with their underbelly dangerously exposed submitting to their clients’ every whim? For example:🟣discounting at the mere hint of a suggestion by the client that the price is too high🟣over-servicing which inevitably means doing work without charging at all🟣not going back to talk to the client about additional […]
Increase Revenue and Profits
Law Firms: Would you like to increase revenue (and profits) without having to:💎get more clients 💎do more work or 💎compromise value or values? Now what sane person could possibly say no to that? Well, it may not be as difficult as you may think, although you will have to be open to change. Right now, whether you like it or […]
Put on your business hat.
Law firms: What do your lawyers do first thing in the morning when they start work? Do they fire up the computer, open the case management system, the time-recording system and make a cup of coffee? I expect the answer to that last question is yes.But and this is a BIG but, do they put their […]
Bare-Faced Cheek!
Law firms: Due to the cost-of-living rise, it’s likely that some of your lawyers are getting more and more push back from clients on fees. You’ve probably already noticed that haven’t you? They will try it on and seem to have no shame at all. 💥More push-back = more discounts. 💥More discounts = less revenue 💥Less revenue = more problems, […]
Stop Hiding Behind the Client Care Letter
Lawfirms: Are your lawyers hiding behind the client care letter? I can bet your bottom dollar (or pound), lots of them are. If so, it’s time to stop. And no, I am not suggesting you abandon the CCL; I know it’s there to protect you legally. So, what’s the problem? Some lawyers, maybe even many, use it as a substitute […]
Law Firms: How Doing Something Different Can Help Your Business Thrive
Law Firms: I know you tend to be cautious as that fits with the nature of the work you do. While that is perfect for your legal work, business is an altogether different kettle of fish. I am certainly not suggesting that you throw caution to the wind. However, remember that faint heart never won fair lady. To […]
The Headline Rate Dilemma: Is Your Law Firm Losing Revenue?
🟣 Law Firm Owners: Do your fee-earners use their headline rate all the time? Most of the time? Sometimes? Rarely? Never? Apologies for being Joe Blunt but I can pretty well guarantee that they won’t all use it all the time. 🟣So, my next question is do you know the answer to that question? Maybe you do and […]
Mind Your Language
Law Firms: This is Crucial to Know Have you ever considered how your lawyers’ thoughts may impact on your firm’s bottom line? Probably not unless you’re a linguist or a personal development coach of some sort. Here are 5 phrases which I recommend they remove from their language. ❌ I’ll try. The word try is just a three-letter word […]
Do you manage expectations?
Law firms: Do your fee-earners manage clients’ expectations well or not? In many instances, I would expect the answer to be no. You would think it would be easy, wouldn’t you? Yet it’s not. Why? For a few reasons: 🧿Because they are focused on the legal work and not on communicating clearly with the client. 🧿Because they lack confidence. 🧿Because they […]
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